PRIVACY POLICY
Last Updated: This Private Policy was last revised and is effective as of February 08, 2023.
THE FOLLOWING PRIVACY POLICY APPLIES TO ALL USERS OF WWW.ARDENWOODMUSIC.COM AND ITS ASSOCIATED WEBSITES, FEATURES, CONTENT, MATERIALS, APPS, PRODUCTS, AND/OR SERVICES (COLLECTIVELY, THE “WEBSITE”), WHICH IS OWNED AND/OR OPERATED BY Ardenwood Entertainment LLC (“ARDENWOOD,” “US” OR “WE”). PLEASE READ IT CAREFULLY SINCE IT DESCRIBES THE TYPES OF INFORMATION WE COLLECT, HOW WE COLLECT AND USE INFORMATION, THE CIRCUMSTANCES IN WHICH WE DISCLOSE OR SHARE INFORMATION, AND HOW YOU CAN ACCESS, UPDATE OR DELETE CERTAIN INFORMATION WE HAVE COLLECTED ABOUT YOU.
WHAT INFORMATION DO WE COLLECT?
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically-collected information as “Device Information.”
We only collect Personal Information (defined below) from you when you submit it to us or provide it to us, such as when you email us, sign up to our newsletter, or when you make a purchase on our online store located on or through the Website (the “Store”). We use the term “Personal Information” to refer to any information you provide in connection with your use of our Website by which you can be personally identified. When you use our Website, we may collect your name, street address, telephone number, e-mail address, and billing information.
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Website (the “Store”) (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website (the “Store”) (for example, by generating analytics about how our customers browse and interact with the Website (the “Store”), and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Website (the “Store”)–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, a search warrant, other lawful requests for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out of targeted advertising by:
COMMON LINKS INCLUDE:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO WE DISCLOSE ANY INFORMATION TO THIRD PARTIES?
We do not sell, rent, lease, provide or otherwise disclose your Personal Information to unaffiliated entities. We will always let you know if we intend to provide any of your Personal Information to an unaffiliated third party or a party not helping us provide the services offered through the Website, and we will ask you to consent (“opt-in”) whenever we intend to do so.
We may employ operational service providers to facilitate our provision of the Website, to provide the Website on our behalf, provide customer support, perform Website-related services (e.g., maintenance services, database management, web analytics, and improvement of the Website’s features), or to assist us in analyzing how our Website is used. We always have the right to disclose your Personal Information to our operational service providers. Our policy is to request that our operational service providers protect your privacy and not disclose your Personal Information to third-party marketers that are not associated with our Website, nor are they permitted to use your Personal Information for their own marketing or promotional purposes. If you choose to purchase merchandise, products and/or services, on or through features on the Website including through the Store, we may forward your information to third parties (e.g., Merch Direct) for services such as credit card or other payment processing, order fulfillment, credit pre-authorization, and address verification. There are also times when you provide information about yourself to us in areas of the Website that may be managed or participated in by third parties. In such cases, the information may be used by us and by such third parties, each according to its own policies.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
MINORS
We do not knowingly collect or solicit any Personal Information from children under the age of 13. If you are under 18, you are not authorized to use our Website without express permission from your parent or legal guardian. Parents and legal guardians should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permission or from accessing material that is harmful to minors.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
USERS OUTSIDE THE UNITED STATES
This Privacy Policy is intended to cover the collection of information from residents of the United States. The Website and the services upon which the Website is hosted are located in the United States. Personal Information you submit using the Website will be transferred to and stored in the United States. By visiting the Website and submitting Personal Information, you authorize this transfer.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at contact@ardenwood-ent.com
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